How to Contact Casino Support?
Each club has its own way of contacting support. As a rule, high-quality clubs have several of them:
- Email. Write your question to the mail indicated on the site. As a rule, the report arrives in no more than a day.
- Call. You can simply call the number that is listed on the website. Some clubs have a callback function. You can write your number so that the employee will call you back.
- Live chat. One of the most convenient ways. There is a window on the site where you can write your question. Usually, the answer comes within a few minutes.
However, it doesn't matter which way of communication you choose, in any case, they will help you if the club values its customers.
Can I play at the casino if I am under 18?
In all good licensed clubs, the rules contain a clause that only adult citizens are allowed to play on the site. Therefore, if you have not reached the age of majority, then you simply will not be able to register or go through verification if you indicate the wrong age.
Do I need to verify my identity to register at a casino?
As a rule, all reliable casinos ask you to verify your identity and possibly your address. First of all, this is necessary in order for the club to make sure that it is dealing with an adult citizen and all actions are performed by you, and not by scammers. To do this, the system may ask you to download screenshots of some of your documents. No need to worry, all your data will be under reliable protection, especially if you choose a quality club, for example, from our list.
Why download the casino app?
The clubs application has a lot of advantages over the desktop version of the site. Here is some of them:
- You are no longer tied to your home and your computer, because with the application you can play anywhere, anytime.
- Often, applications have more convenient navigation, you can customize it for yourself, for example, display the most popular sections for you on the main page of the application and hide unnecessary ones.
- All your achievements will be saved, even if the connection to the Internet is interrupted, unlike the usual browser version of the site.
- Also, applications usually do not differ from the site in functionality, you can choose the same games or payment methods.
How to go through the registration process in the club?
Each club has its own peculiarities in the registration process, but as a rule, it is quite simple. You need to go to the website of the club you have chosen, find the button “register” or “join”. Next, a registration field will open in front of you, which must be filled in. We recommend that you write your real data, because at any time the club may require you to go through identity verification. To do this, you will need to confirm some of your details. Do not share your account with third parties, this is prohibited by the rules of most reliable clubs. Because it is important for the club that all actions are performed only on your behalf. If the club suspects you of violating the rules, he can block your account and freeze the account.
How long does it take to withdraw money?
It depends on the withdrawal method you choose. Typically, this can take from an hour to several days.