The casino has an extensive knowledge base and FAQ section where you can learn about various aspects of gambling, card game rules, available bonuses, and many more. In case of any problem, you can go to the “Help” section and contact the customer support service via various handy channels. Scroll down to learn more about Shangri La Casino and the most efficient way you can use it.
Bonus Opportunities and Promotional Offers
The platform’s team regularly replenish the set of bonuses and promo programs to raise the interest among potential users and keep regular users engaged. Below, you can read the short description of all available rewards at the time of writing. To get a big picture about all offered Shangri-La Casino promotions, you can go to the appropriate page of the official website.
|Name of the bonus
|After registration, you can get 100% on your first deposit of up to 60,000 INR. Additionally, the casino offers 100 free spins on the featured game (Book of Dead).
|Sports welcome bonus
|Here, you can count on 100% on your first deposit you place to bet on sport. The upper limit of this reward is 8,000 INR.
|You can claim 10% on the losses you get during the week.
|Weekly casino deposit bonus
|The Shangri La Casino online provides gamblers with 10% on their weekly casino deposit.
|Crazy Friday reward
|Every Friday, you can claim 75% (up to 4,000 INR) on your deposit.
|This reward is active towards qualifying multiple bets.
|10% reward on sports events
|You can get 10% on the amount of deposit you place to bet on sports.
|You can join this bonus only in case another VIP member invites you. VIP program allows you to get an enhanced customer support service, lower wagering requirements, exclusive tournaments, etc.
Bonus Terms & Conditions
|Name of the bonus
|Terms and Conditions
|You can get this promo after verification of your data. The reward is active only for seven days; otherwise, the system annulates. To be able to withdraw bonus funds, you should wager them at least 30 times.
|Sports welcome bonus
|The current reward can be activated after placing the minimum required deposit. While placing a bet, you should select those with a coefficient equal to or more than 1.6. Keep in mind that you should place only one bet per event. Also, you can not use system bets.
|The Shangri La online casino automatically calculates the cashback amount depending on your wagering activity. To be able to use this reward, your winnings should not overcome your losses. You can activate the promo every Friday in the afternoon. Do not forget, that the system considers only real money bets.
|Weekly casino deposit bonus
|You can use this reward only once a week. Plus, the system gives you three days during which you can activate this bonus. Before withdrawing bonus funds to your e-wallet or bank card, you should wager them at least five times.
|Crazy Monday reward
|The casino allows you to activate this promo every week on Monday. It also comes with the minimum required deposit. After activation, you should realize this reward within a week and then – wager bonus funds at least 20 times.
|This promo is ongoing, so you can try it till new advice appears. Also, the system does not set restrictions on the upper limit of the bet amount.
|10% reward on sports events
|This reward of Casino Shangri La is active every week. It is important to agree with this promo while placing the deposit. Otherwise, the system can not credit it, and you should contact the customer support service to fix it. To get started, you should select odds with a coefficient of 1.9 or higher. The reward’s validity period is seven days.
|You can get access to all those benefits only if you are a real-money player and receive an invitation link from another VIP program member.
How to Claim Bonuses?
To be able to claim the reward, you should register on the platform and provide documents that prove your identity. It is necessary to verify your account. After that, you need to go to the “Promotions” section and choose the promo you are interested in.
Then, just click to activate it. At the same time, there are certain promos that require contacting the customer support service first. When it comes to exclusive rewards, you should get an invitation from another VIP member to be able to join the community.
Software & Licensing
All Indian Casino Banking Options
The platform offers a lot of payment methods, including those which are suitable for Indian players. Below, you can explore them with available limits.
How to Deposit Money in Shangri La Casino
In order to deposit money, you should first create an account on the Shangri-La Casino and verify your data. You can do it by uploading one of the eligible documents which can prove your identity. After that, you should do the following steps.
In your “Account” specify the “Deposit” option.
In the appeared window, you should accept or not accept available welcome bonuses from the platform. Here you can also input a special promo code if you visited the platform from the partner website. If you prefer not to do it, you can just click on the “I do not want a bonus” button.
After that, the system transfers you to the page where you can check what financial gateways it offers.
Pick the payment gateways you are interested in, and specify the amount of funds you would like to place.
Click the “Deposit” button to confirm the action.
As a rule, the Shangri La Casino online credits funds instantly. At the same time, there may be delays depending on technical issues from the side of the casino or a specific payment gateway.
How to Register and Verify an Account
This step is crucial if you want to become a full member. Without account verification, you can not claim bonuses, withdraw or deposit funds, take part in affiliate programs, etc. To become a full member, you should do the following steps.
Go to the official website and log into your account.
Proceed to the private profile setting and fill in all empty fields.
Now, you should select the option to download a document that can prove your identity. It may be your passport, ID card, utility bill, driver’s license, etc.
After that, you should wait till you get a notification from the casino’s team.
Casino Game Selection
Casino Shangri La offers an extensive selection of casino games you can play. To get started, you should log into your account and proceed to the “Casino” or “Live Casino” sections depending on the type of entertainment you want to join.
If you pick the first option, you are transferred to the page with handy filters. You can use them to select a particular game by the following features:
- Table games;
- Slots, etc.
Also, you can pick the game according to the casino software provider or use a search box if you know the exact name of the entertainment. Each game type leads you to the appropriate section.
At the time of writing, you can join hundreds of slot machines by top providers. A lot of them support the demo versions, so you do not need to place a real money deposit to try their mechanic. Also, every game has a short description where you can learn more about its volatility, RTP level, etc.
If you proceed to the appropriate Shangri La online casino section, you can check about 60 various entertainments. Among them, there are different types of roulette, andar bahar, dice, etc. Here you can check games that support free play as well as those which allow joining only after a real money deposit. The first variant may be an option for newbies who want to test their skills and get more experience.
The platform has a separate section for this entertainment. Here you can pick different types of high-quality poker games you can play for free or on real money. Free versions are available to join even without logging in to your account.
Drops & Wins
At the time of writing, you can join only one game in this section that is called “Burning Wild”. This digital product was created by popular provider Novomatic and looked like a slot game. It has five fixed paylines and the same number of reels.
Casino Game Providers
At the time of writing, the Shangri La Casino cooperates with tens of top-notch representatives in the software casino market. Among them are NetEnt, Microgaming, Betsoft, Play’nGo, etc. All of them provide high-quality graphics, sound effects, and interesting plots.
Shangri La Casino App & Mobile Options
The current gambling platform offers entertainments you can join via desktop version as well as a mobile application. The second variant I handy for those who prefer to play on the go. IF you do not want to download additional software, you can check the mobile version of the site. To get started, you just need to proceed to the official website on the platform via your smartphone or tablet.
The system automatically adapts to the type of your device, its screen size, etc. All controls and navigation buttons adjust the way you can use them for maximum efficiency, The mobile version of the Shangri-La Casino does not lag or freezes your device, so you can activate it on almost any up-to-date device.
In order to get an app on your Android device, you can go directly to GooglePlay to download the APK file. Also, you can do it straight on the official casino website. To do it, you should take the following steps.
- Log into your account and proceed to the “Android app” section. The appropriate link you can find in the upper left corner of the screen.
- On the appeared page, you need to click on the “Download now” button.
- Now, the system asks your permission to download and install software from an unknown resource. You should accept it and go further.
- After downloading the APK file, you need to find it on your device, launch it, and stick to the simple installation rules.
- Finally, you can log in to your account using an already created login and password.
You can download the Shangri La Live Casino Android app on any device that has at least a 4.0 version of the operating system. For proper usage of the software, your device should have at least 1 GB of RAM. The size of the APK file is 3.5 MB.
The application for iPhone and iPad is the same full-fledged as the desktop version or Android app. Using this software, you can get access to a whole variety of casinos functionality. Unlike the Android app, here, you can not get the direct download link on the casino’s website. Instead of this, you should go to the AppStore and find the app there.
As for the downloading and installation algorithms, they are the same as the Android app. You can download the API and install it on any iPhone and iPad device with the iOS version of 9.0 and higher. To be able to enjoy favorite games without lags and dresses, the device should have at least 1 GB of RAM.
Shangri La Sports Betting
The Shangri-La Casino platform offers a lot of sports events to bet on too. In order to check the available sportsbook, you should log in to your account and proceed to the “Sports” section. The interface of this section is minimalistic and easy to adapt.
So, even if you do not have experience in using betting platforms, you can get used to it quickly. In order to find the match you need, you can use filters in the upper left corner. There you can filter events according to the sport type, popularity, and pre-match or in-play features. Also, you can use a simple search box.
Below, you can see a long-scroll list of drop-down menus. Each of them contains events devoted to certain sports types: boxing, Formula 1, polo, horse racing, etc. Here, you can also find e-games like CS: GO, League of Legends, and so on. When you click on a certain Casino Shangri La sport type, you can check the available games in the main part of the page on the right. In order to place a bet, you should do the following:
- Log into your private account and go to the “Sports” section.
- Use filters or search boxes to find the event you are interested in.
- Specify the odd type and place the amount of funds you would like to bet.
- Submit the action by clicking on the “Place bet” button.
After that, the system creates a coupon with a short description of your bet and sends it to your private account, where you can keep an eye on it. After ending the game, you receive the results via the internal platform’s message system and via email.
Shangri La Live Casino
If you proceed to this Shangri La Live Casino page, you can join the games you can play with live dealers. The link to this section is situated in the site’s header, so you can easily proceed there. To pick the game you want, you should use filters or select the one which is presented in the central part of the page. Keep in mind that all games from this section do not support free play, so you should place a minimum required deposit before you can get started. If you scroll lower, there is a section with info that can help you learn more about the main rules, terms, and conditions of the live casino, etc.
Shangri La Virtual
Here, you can select exclusively among electronic game options. This Shangri La Casino section is not as extensive as the previous one. At the same time, here, you can try entertainments only by leading casino software developers. The variety of games includes popular options like “Supercars”, “Instant Trotting”, “Instant Speedway”, etc. Unlike the live casino games, here, you can try your luck for free and get used to the specifications of a certain game.
Shangri La In-Play
In this platform’s section, you can see matches that are already taking place. A serious advantage of such a type of betting is that you have a bigger set of odd types compared to pre-match betting.
All you need to do is to find a certain game, place a bet, and confirm your action. Then, the algorithm is the same as in the case of pre-match betting.
Safety & Fair Play
Shangri La Casino has a license and operates without violating any gambling law. The appropriate info you can find in the site’s footer and its “Terms and Conditions”. When it comes to fair play, it is important to pay attention to the way the casino forms odds, the amount of fees it implements, etc. According to the official data, the current portal sticks to the gambling standards of the Curacao Gambling Committee. Independent licensees regularly test provided payment gateways, the presence of hidden fees, etc.
Is Shangri La Casino Legal In India?
Yes, the platform does not violate the gambling law of India. Despite the fact that the Indian government sets strict rules for this business activity, most of the restrictions do not relate to offshore casinos. You can always cope with the current license number of the platform and check it on the appropriate web resource.
Shangri La Casino Affiliate Program
The platform allows you to get additional passive income for invited users. To be able to join the affiliate program, you should register on the Shangri La Casino platform and verify your personal data. After that, you should register in the affiliate program as well. Be ready that the team experts may request additional documents to make you a casino team.
When you get a confirmation message, you can get access to the variety of additional marketing tools of the casino.
At the time of writing, the portal offers up to 45% of revenue share plans, CPAs, lucrative plans, etc. While picking a certain plan, you can agree on getting lifetime commissions or the variant where you receive one-time payments for each invited user. To be able to monitor your status and how the marketing plan is going on, you have access to advanced statistics. Additionally, you can take advantage of better customer support service while contacting special affiliate managers. Keep in mind that the Shangri La Casino team monitors every new member you invite. And to be able to make money from referrals, they should stay on the platform for at least one month and place the minimum required deposit.
Reliable Customer Support
If you face any troubles while using the online casino, you can contact the customer support service. The customer care team is available 24/7, and you can reach them via one of the below-mentioned ways.
- Live chat support. This is the most comprehensive method. The reason is that is gives you access to the team experts within a couple of seconds. Here you can resolve almost any issue connected with placing the deposit, withdrawing winnings, claiming bonuses, etc. All you need to get started is to click on the appropriate icon at the bottom of the page. You can get access to this option via the “Help” section as well. After clicking on the icon, you need to specify your contact details, namely your username and an email. After that, just click the “Start chat” button.
- Email. Also, you can send a message to the official Shangri-La Casino email address ([email protected]). This option is also available 24/7, but you should be ready to wait for a longer time. The fact is that time of responding directly depends on the workload of the certain team member.
- Phone call. Another way to contact team experts is to make a direct phone call on the following number: +995 322 20 07 01.
The platform has also rapidly developed communities on social networks. There, you can learn more about other gamblers’ user experiences, explore the portal’s pros/cons, and even contact some members of the support team.