Casinoraja.in (“Company”, “we” or “us”) is committed to protecting your privacy (“user” or “you”). The controller is CG Holdings Ltd. You can contact [email protected]

We have created this Privacy Policy for you to learn how we manage, collect and use your information through your use of our websites that provide information about casino games and the gambling industry (collectively, the “Services”).

We recommend that you carefully read the Privacy Policy and rely on this policy when making any decisions. You have the right to lodge a complaint with the relevant data protection authority, but please contact us first if you have any questions. In this Privacy Policy, you will read about:

The types of information we collect

  1. Cookies
  2. How we use the information we collect
  3. Who we share information with
  4. How long do we keep the collected information
  5. How We Protect Your Information
  6. Minors
  7. How to contact us
  8. What information do we collect

The first type of information is non-identifiable information related to the user (s) that may be provided or collected through your use of the Services and your interaction with the website (“Non-Personal Information”). This information is non-personal and we cannot identify the user from the information collected.

In order to improve the functionality of the Services and provide you with quality services, we collect technical information transmitted by your computer (using third-party analytical cookies), including certain information about software and hardware (for example, the type of browser and operating system your device uses, language preferences, location of access, etc.).

We also collect information about your use of the Services, such as user activity (for example, time spent on certain pages, clicks, actions, etc.). This information is collected, among other things, for the purposes of research and analysis of your use of the Services.

We aggregate and anonymize information collected by the Services or by other means so that this information cannot in itself identify you personally. Our use and disclosure of such aggregated or anonymized information is not subject to any restrictions in accordance with this Privacy Policy, and we may disclose it to others without restriction and for any purpose.

The second type of information is individually identifiable information, namely information that identifies a person (“Personal Information”). This may be received when you subscribe to receive our newsletter by email, by providing us with your email address on the website, or when you post a comment, including your name and email address, in response to one of our newsletters.

We may also collect some of your personal information if you use our Live Chat feature on the website, depending on the level of information you provide and the nature of your request. We may also collect information such as your name, email address, and interests/preferences if you register on our membership page and submit your preferences.

We may also collect certain types of connection details and information about your device and equipment, such as IP addresses.

If we combine Personal Information with Non-Personal Information, the combined information will be treated as Personal Information as long as it remains combined.

Cookies

We use cookies and other technologies or web analysis techniques to collect, store and track certain information related to your visit and your actions on the Services.

These are small text documents that a web server (website) saves on the user’s computer using a browser. In these files, you can write almost any information about a site visitor: at what time and from what device a person visited the page, what products he was interested in, and so on. We use such files to improve the functionality of the Service, remember your preferences, and improve navigation on the site.

Our website uses different types of cookies: (i) “session cookies”, which are stored only temporarily during a browsing session to ensure normal use of the system and are deleted from your device when you close your browser; (ii) persistent cookies, which our website stores on your computer for a fixed period of time and does not delete when you close your browser. These cookies are used when we need to know who you are for repeat visits; (iii) third party cookies, which are set by other websites, such as third party analytics companies, that track and analyze your access to and interaction with our website. Examples of such third-party analytics providers include Google, VWO, Hotjar, and Clicky.

You can delete cookies by following the instructions of your web browser; however, if you choose to disable cookies, some features of the Service may not be available For more information about cookies and how to disable cookies, we recommend the following website: www.allaboutcookies.org

In addition, our website may run widgets, beacons, and other technologies that collect primarily non-personal information related to your browsing trends. We use these technologies in our day-to-day business, including to collect statistics about your use of our Service and to tailor the Service to your personal preferences. Information collected through such tracking technologies by third parties on our behalf helps provide technical diagnostic and analytical tools.

How we use the information we collect

We will only use your personal information if permitted by law. Most often, we will use your personal data in the following cases:

If it is necessary for our legitimate interests (or the interests of a third party) and your interests and fundamental rights do not prevail.

If you have given us your consent to process your personal data lawfully. We need your consent before we can send you advertisements or information from third parties. You have the right to revoke this consent.

We use Personal Information in the ways described in this Privacy Policy. In addition to the purposes outlined above, the information we collect, which may include your Personal Information, is used for the following legitimate interests and purposes (without violating your interests and fundamental rights):

To provide our Services (for example, so that you can share and publish User Content; monitor the general content of other users, etc.);

To contact you and answer if you have questions regarding any information on the site, as well as to inform you about all updates;

To support and troubleshoot our Services;

  • To develop our business and inform about our business strategy;
  • Provide you with information about your membership in our membership area.
  • The type of personal information collected and the purposes listed above are necessary for our legitimate interests (for the development of our business, marketing strategy based on what user preferences are).
  • We use non-personal information for analytical purposes:
  • To conduct anonymous analytics in order to improve and customize our Services in accordance with your needs and interests;
  • To improve the functionality of the Service and test updates.
  • Sharing personal information

We do not exchange, sell, or otherwise transfer your Personal Information to third parties, except as provided in this Privacy Policy. In addition to using the information as set out above, we may transfer or disclose Personal Information to other third parties as set out below:

Companies in the same group as the Controller

Third-party companies mentioned above for analytical purposes and website performance. This data is non-identifiable personal data and is anonymous with respect to the IP addresses of visitors in the European Economic Area (“EEA”). External third parties may also include marketing service providers so that we can contact you by email (for example, send our monthly newsletters).

Third parties in connection with the acquisition, sale, or merger of a company, business, or its assets in relation to potential buyers and/or suppliers, or in connection with a business reorganization.

Other third-party marketing service providers supporting website performance

We ensure that all third parties take steps to protect your personal information and process it in accordance with the law. We do not allow our third-party service providers to use your Personal Information for their own purposes and only allow them to process your Personal Information for specific purposes and in accordance with our instructions.

We may disclose Personal Information or any information you submit through the Service if we believe in good faith that disclosure of such information is useful or reasonably necessary to (i) comply with a law, regulation, legal process, or government request; (ii) investigate, detect, prevent or take action regarding illegal activity or other wrongdoing, alleged fraud or security issues; (iii) to establish or exercise our defense rights from legal action; (iv) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (v) for the purpose of cooperation with law enforcement agencies.

Collection of information by a third party

Please be aware that this Privacy Policy does not apply to third-party websites, services, or applications, even if available, downloaded, or otherwise distributed through the Services. You should always carefully review their privacy policies before providing Personal Information to such third parties.

You knowingly and voluntarily assume all risks associated with your use of third-party websites, services, or applications.

How do we protect and transfer your information?

We take great care in implementing and maintaining the security of the Services and your information. We use industry-standard procedures and policies to ensure the security of our users’ information and to prevent the unauthorized use of any such information, including through Secure Socket Layer (SSL) technology.

As we operate worldwide, it may be necessary to transfer your Personal Information to countries outside the European Union. Data protection laws and other laws in these countries may not be as comprehensive as in the European Union – in these cases, we will take steps to ensure a similar level of protection for your Personal Information. These include the following:

If we use the services of certain service providers, we may enter into certain contracts approved by the European Commission that provide Personal Information with the same protection as in Europe.

We will only transfer your personal information to countries that have been determined by the European Commission to provide an adequate level of protection for personal data.

If we use US-based service providers, we may transfer data to them if they subscribe to the Privacy Shield, which requires them to provide similar protection for personal data transferred between Europe and the US.

If you believe that the Service has used your personal data outside the scope of this Policy, please contact us directly at [email protected]

We have taken steps to combat any Personal Information violation that we suspect and will inform you and any relevant regulatory authority of the violation if we are required by law to do so.

How long do we keep the collected information?

We value your privacy and control over your personal information, and therefore you can request a change and update at any time by sending us an email at [email protected] You can also request that we correct errors or delete your Personal Information (excluding data that we are required to store in accordance with applicable law) by sending us an email.

Please note that unless you indicate otherwise, we will retain information in accordance with our retention policy, which you may request from us. The retention period of your Personal Information is always related to the volume, nature and confidentiality of the collected Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and if these goals can be achieved with the help of others funds and relevant legal requirements. We strive to correct, supplement or delete incomplete or inaccurate information as soon as we become aware of such an error or inaccuracy.

  1. In addition, you have the following rights in relation to your personal information:
  2. Request access to your personal data.
  3. Request the correction of your personal data.
  4. Request the transfer of your personal data.
  5. To object to the processing of your personal data.
  6. Request the deletion of your personal data.
  7. Request the restriction of the processing of your personal data.
  8. Right to withdraw consent.
  9. Corporate deal

We may share Information, including Personal Information, in the event of a corporate transaction (for example, the sale of a significant portion of our business, a merger, consolidation or sale of an asset or a transfer in service) to the Company. In the event of the above, the buying company or recipient company assumes the rights and obligations described in this Privacy Policy.

Data security

We have taken appropriate security measures to prevent accidental loss, use, or unauthorized access to, alteration, or disclosure of your personal information. In addition, we restrict access to your personal information to those employees, agents, contractors, and other third parties who need to know about their activities. They will only process your personal data in accordance with our instructions and are required to maintain confidentiality.

We have put in place procedures to deal with any suspicion of a personal data breach and will notify you and any applicable regulatory authority of a breach if we are required by law to do so.

  1. Your legal rights
  2. You have rights in relation to your personal information under certain circumstances:
  3. Request access to your personal data.
  4. Request the correction of your personal data.
  5. Request the transfer of your personal data.
  6. To object to the processing of your personal data.
  7. Request the deletion of your personal data.
  8. Request the restriction of the processing of your personal data.
  9. Right to withdraw consent.
  10. If you would like to exercise any of the above rights, please contact us.

NO COMMISSION NORMALLY NEEDED

You don’t have to pay to access your data. But we do have the right to charge a commission if your request is manifestly unfounded or is frequent and excessive. Alternatively, we may refuse to comply with your request in these circumstances.

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us verify your identity and to ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure and we will not disclose your data to anyone who does not have the right to do so. We may also contact you to request additional information regarding your request in order to expedite our response.

RESPONSE TIME LIMIT

We aim to respond to all legitimate inquiries within one month. It can sometimes take more than a month if your request is particularly complex or if you have made multiple requests. In this case, we will notify you and keep you updated.

Minors

The Services are not directed to users under the age of 18. If you are under 18 years old, you do not have a right to use the service.

We reserve the right to access and verify any personal information we collect from you. If we become aware that a user under the age of 18 has shared any information, we will delete such information. If you have any reason to believe that a minor has shared any information with us, please contact us at [email protected]

Updates Accommodation

We may revise this Privacy Policy from time to time at our sole discretion and the most recent version will always be posted on our website (as indicated in the “Recent Changes” heading).

Response time

We aim to respond to all legitimate inquiries within one month. No fee is required to exercise any of your rights in relation to the personal information we collect from you. But we may charge you if your requests are unfounded or frequent. We will let you know if your request is complex and takes more than 1 month to respond.

How to contact us

If you have any questions related to the privacy policy, personal information and its use, you can write to [email protected] You can find more details on our contact page.