Terms and Conditions

Please note that you need to review the Terms and Conditions before using Mansion’s services. Basically, this document is an agreement between you and the service. Therefore, if you do not agree with any conditions or you are not satisfied with any of the provisions, then you need to refuse to use this service. When you register for an account, you need to confirm that you are familiar with and agree to the terms that will apply, including to you. If you have any doubts about any of these terms or conditions, then you should seek the advice of a qualified lawyer in your area. Otherwise, Mansion is not responsible for jurisdictional issues.

1. PURPOSE OF THESE TERMS AND CONDITIONS

1.1 The purpose of these terms and conditions is to regulate the legal relationship between the user and the Mansion service.

3. ACCEPTANCE OF TERMS

3.1 By registering for an Account with Mansion, you acknowledge that you have read and understand these Terms, which may change from time to time, and acknowledge that they will govern your use of the Services.

3.2 You acknowledge that these Terms include:

3.2.1 Rules for placing bets;

3.2.2 Privacy Policy;

3.2.3 General Terms and Conditions of Bonuses

3.2.4 Bet types and sports rules

3.2.5 Withdrawal Policy and Verification Policy

3.3 In the event of a conflict between the Terms and the Betting Rules, the order of priority will be as follows:

3.3.1 Terms and Conditions; as well as

3.3.2 Rules for placing bets.

3.4 The Agreement applies to your use of the Services and is effective as soon as you check the accept box during the registration process and create your Player Account. Checking this box confirms that you have read, understood and accepted these Terms and Conditions. You acknowledge that you are of legal age to participate in gambling in the country from which you access the Services.

3.5 By using the Services, you agree to the Terms. Any material changes to the Terms will be communicated to you in writing and accepted by you prior to such changes being implemented.

3.6 For informational purposes, for ease of understanding and ease of access by the Player, these Terms and Conditions may be published in several languages. Each version will contain the same principles, however, only the English version will govern the legal relationship between you and us. In the event of any discrepancy between the non-English and English versions of these Terms and Conditions, the English version shall prevail over the non-English language version.

3.7 Any rights not expressly granted in these Terms are reserved.

3.8 The gambling services provided by Mansion through the Website are licensed and regulated by the Gibraltar Gambling Commissioner under Remote Gambling License No. 053.

3.9 If you do not fully agree with these Terms, you should immediately stop using the Services.

5. OPENING AN ACCOUNT

5.1 To use Mansion’s services, you must complete an account and membership application as set out on the Website (“Membership Application”).

5.2 By agreeing to these Terms, you agree and represent that you have entered your real personal data and that the source of all means used on the Website is legitimate activity and that you will not use the Website for illegal activities.

5.3. A person may not request the opening of a Player Account or the ownership of a Player Account unless that person is the owner of the Player Account or acting on behalf of a third party.

5.4. You are only allowed to open one player account on the website, and Mansion reserves the right to close all multiple player accounts that are open under the same name or are associated with the same person. If a person has opened multiple player accounts on the website, Mansion will be entitled to take any action permitted under these Terms and Conditions, including that Mansion may credit the first player account that the player has opened with Mansion with balances from other player Accounts that would have been closed. If Mansion suspects a player of violating any of the rules, Mansion has the right to cancel any player’s transaction.

5.5 Mansion reserves the right to refuse registration for an account at its sole discretion.

5.6 The use of the account is allowed only to the owner, Mansion is not responsible for the transfer of the account to third parties. You must immediately inform the service if you suspect that an unauthorized person is using your account.

5.7 Registration on the Mansion service is prohibited if you are located in a country where this service is prohibited. Mansion has the right to block your account if it assumes that it is registered in a country where the site is prohibited.

5.8 None of the executives, managers, directors, employees, consultants or agents in Mansion, Mansion Group or affiliated companies, or any of their relatives (in this clause, the term “relatives” means a spouse, partner, parent, children or siblings. persons mentioned above) have the right to open or keep a Player Account or use the Service, directly or indirectly. If this provision is violated, Mansion reserves the right to immediately close the specified player account, void any bets and cancel payouts on any winnings.

7. LICENSE TO USE THE SERVICES

7.1 We hereby grant you a personal, non-exclusive, non-transferable license to use the Services in accordance with these Terms and subject to the following conditions:

7.1.1 You are at least 18 years old or have reached the age of majority established by the current legislation of the country in which you live, and that you can take responsibility for your actions;

7.1.2 All information included in the registration form sent by Mansion is true, accurate, complete and corresponds to the names shown on the bank cards used for deposits and withdrawals of winnings. We reserve the right to close your Player Account if the information provided by Mansion is found to be false, inaccurate, inaccurate or incomplete. It is your responsibility to inform us as soon as possible of any changes to the information you have provided to us;

7.1.3 Use of the Services is a personal right granted to you to gamble on the Internet. This right is granted to you for personal, not commercial purposes;

7.1.4 The use of your account is allowed only to you, it is forbidden to transfer your account to third parties.

7.1.5 You understand the rules and procedures for all games offered on the Site;

7.1.6 It is your responsibility to record the payout rate or odds that apply to each game before placing your bet, and you acknowledge that bets and payout odds change from time to time;

7.1.7 We reserve the right not to transfer any funds to you that are believed to be related to or emanating from a crime;

7.1.8 You acknowledge that it is strictly prohibited to post or transmit to the Website and / or Devices or any other Players any illegal, offensive, offensive, threatening, libelous, libelous, obscene, obscene, inflammatory, racial or ethnically objectionable, pornographic material … or obscene material, or any material that may constitute or encourage behavior that would be criminalized, subject to civil liability, or otherwise violate any law;

7.1.9 You will not create or provide any means (including but not limited to emulators) through which the Software may be used by others.

7.1.10 You acknowledge that by gambling using the Services, you run the risk of losing money. You are solely responsible for accepting losses incurred through your Player Account;

7.1.11 You acknowledge that our Services are consumed instantly while you play. As such, we cannot provide returns or refunds, or, subject to any terms to the contrary, cancellations of your Bids after they have been posted. If you play a game on the Website for real money, money will be withdrawn from your Player Account instantly;

7.1.12 You acknowledge that you will not violate or attempt to violate or manipulate the security measures of Mansion in any way. If Mansion suspects you of violating this clause, then it has the right to block your account;

7.1.13 You acknowledge that in relation to the Services you will not use or attempt to use any martingale strategy or software that we believe is artificially intelligent;

7.1.14. You acknowledge that in the event that Mansion reasonably determines that you have used or attempted to use a product with the Services artificial to use the services, Mansion has the right to immediately suspend or close your Player Account;

7.1.15. You acknowledge that the Player is strictly prohibited from selling, transferring and / or purchasing Accounts to or from another Player, as well as transferring funds from your Account to another Player’s Account;

7.1.16 We only allow access to the Services over secure networks using encrypted username and password;

7.1.17 You will not attempt to use any method designed to conceal or mislead about your IP or true location.

7.2 Upon termination of this Agreement, the license issued in accordance with clause 7.1 will be automatically revoked and you must stop using the Software and remove the Software from your Device.

8. IDENTIFICATION AND AGE VERIFICATION.

8.1 If you are under 18 years old, you cannot use the Website and Services.

8.2 You may only use the Websites and Services if you have reached the legal minimum age for gambling in your jurisdiction.

8.3 Mansion reserves the right to request confirmation of the age and identity of the Player at any time in order to prevent minors from accessing the Website. Any player who registers on the Website must provide a valid identification form, address, email address and telephone number.

8.4 By registering for an Account and agreeing to these Terms, you authorize us to verify and verify your identity and age.

8.5 In order to verify the identity of the player and to ensure that he is of legal age to participate in gambling, we will conduct regular checks.

8.6. If these checks do not confirm that any of the customers are over 18 years of age, Mansion reserves the right to request proof of age.

8.7 Your age must be verified to ensure that you are of legal age to participate in gambling. If, within 72 hours of your first deposit, we have not been able to successfully verify your age, we reserve the right until the verification is completed:

8.7.1 freeze your player account;

8.7.2 deny access to funds;

8.7.3. Prevent further gambling activity on your account.

8.8 If, upon completion of the age verification process, you are found to be a minor, all deposits made to the Player’s Account will be refunded and winnings and / or bonuses will be forfeited.

8.9 If we are still unable to verify your age through our regular checks, we will send an email to your registered email address requesting a copy of one of the following documents: birth certificate, driver’s license, passport, signed loan agreement;

8.10 In addition, you agree that if Mansion (in its sole discretion) requires additional verification of your identity, Mansion may send an email to your registered email address requesting copies of two of the following documents, one of which must include your Date of birth: Birth certificate, driver’s license, passport, signed loan agreement, national ID, utility bill or bank statement (not older than 3 months) that must be provided to Mansion in order to complete the Mansion verification process. If such documents are requested, withdrawals cannot be made until such documents are provided by Mansion.

8.11 For approval, all documents must be in an acceptable condition (at Mansion’s discretion) and readable. Your player account username must be included in the message for the verification to be completed as soon as possible.

9. FURTHER TERMS OF USE

9.1 You warrant:

9.1.1 that you are acting on your own behalf;

9.1.2 you do not use money obtained as a result of criminal or other illegal or unauthorized activities.

9.2. You agree that we or a payment processing company will process all financial transactions on our behalf (“Payment Processor”). You agree that the Payment Processor reserves the right to withhold any payments if the Payment Processor has reason to believe or suspect that you are or have participated in fraud, collusion, illegal or inappropriate activity.

9.3 You agree that you are solely responsible for the supply and maintenance of all computer equipment, telecommunications network and Internet access services that you need to use to access the Services. We are not responsible for any damages caused to you as a result of failure of your computer equipment, telecommunication network and / or Internet access.

9.4. You warrant that you will not take any action or exhibit behavior that is detrimental to the reputation of Mansion or any Mansion Group company.

9.5. You warrant that you do not collude or attempt to collude with any other player in the course of wagering.

9.6. You warrant that you are not a Politically Exposed Person (“PEP”) and that you are not on any international sanctions list.

10. OUR RIGHTS AND OBLIGATIONS

10.1 Mansion is not responsible for possible access to the player’s account by a third party and is not responsible for any potential losses incurred due to the illegal use of the player’s password by a third party without authorized access and / or for any transaction in which the player’s name and password were registered correctly.

10.2 We will use your personal information to enable you to use the Services and to perform transactions related to your participation in the Services. We may also use your personal information to inform you about changes, new services and promotions that we believe may be of interest to you. If you do not wish to receive such direct marketing data, you can opt out of such a service. Mansion will not exchange and / or distribute e-mail addresses or personal information of the Player to third parties.

10.3 Mansion reserves the right, in its sole discretion, to report any suspicious transaction and submit any information to the appropriate authorities without prior notice. In such a case, you waive all rights of any nature that may be recognized in any place where such information is transmitted. In addition, Mansion reserves the right to withhold all funds that Mansion believes were obtained through deception, fraud or illegal activity and, where necessary, without explaining the reasons for the withholding of said funds.

10.4 Mansion reserves the right, in its sole discretion, to suspend, modify, discontinue, withdraw use and / or add items to its Services at any time without notice or compensation, subject to regulatory compliance, obligations and all other obligations assumed in in accordance with these Terms.

10.5 We reserve the right to request information about you, including credit checks with third party credit and financial institutions. We also reserve the right to request information about the sources of funds.

10.6 In order to comply with legal and regulatory obligations, Mansion has an anti-money laundering policy, which from time to time may require us to request documentary evidence to support your activities on your casinoraja.in account. This will be emailed to you directly with a request including a list of acceptable documentation. All information received is stored securely in accordance with our privacy policy.

11. PROHIBITED JURISDICTION

11.1 Some countries do not consider the legality of online gambling, while others have specifically determined that such games are illegal. The use of the Services is in no way intended to be used by people who are prohibited by law from using them. The availability of the Services should not be interpreted as an offer or invitation on our part to use the Services in a country where such use is illegal.

11.2. By accessing the Services, you acknowledge that you are not located in a country where it is prohibited to gamble on the Internet. Mansion does not accept players from the following countries: Afghanistan, Antigua and Barbuda, Australia, Austria, Belgium, Bolivia, Bosnia and Herzegovina, Bulgaria, Burundi, Cambodia, Central African Republic, China, Colombia, Congo, Croatia, Cyprus, Czech Republic. Republic, Ecuador, Egypt, Eritrea, Estonia, Ethiopia, France, Gaza Strip, Guatemala, Guinea-Bissau, Haiti, Hong Kong, Hungary, Iran, Iraq, Israel, Lao People’s Democratic Republic, Liberia, Libya, Lithuania, Macau, Myanmar , Netherlands, Netherlands Antilles, Nicaragua, North Korea, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Sierra Leone, Slovakia, Slovenia, Somalia, South Sudan, Spain, Sudan, Switzerland, Syria, Tajikistan, Democratic Republic, Turkey, Turkmenistan, Uganda, Ukraine, United States of America, Vanuatu, Venezuela, Vietnam, West Bank (territory occupied by Palestine), Yemen, Kyrgyzstan, as well as Singaporeans will be completely blocked from accessing the Websites.

11.3 Mansion reserves the right to suspend a Player Account if it is used to access the Website from a country that is prohibited from gambling on the Internet or as specified in clause 11.2.

11.4 You are solely responsible for familiarizing yourself with the laws of your jurisdiction in relation to your use of the Services.

12. RESPONSIBLE GAME

12.1 Mansion is committed to providing a secure and responsible platform on which Players can use the Services. Mansion is fully committed to helping Players who are showing potential signs of problem gaming behavior, or helping Players who may be at risk of potentially becoming addicted, to help them cope with their problems and get the advice and assistance they may need.

12.2 Mansion offers the following:

(a) Account Limits – You can set daily, weekly or monthly deposit limits. Any account limit set will only apply to your use of the Services of this website and not to any other Mansion Group player accounts you may have.

(b) Reality Check – Our reality check feature allows you to receive reminders that you have played for a predetermined period of time.

(c) Time-out – If you would like to restrict your play for a short period of time (up to 6 weeks), you can do so by following our time-out procedure on our Responsible Gaming page. Upon completion of this process, we will temporarily close your account and you will not be able to access it. You can Time Out for 24 hours, one week, one month, or any other reasonable period of time up to 6 weeks. After this period, your account will be automatically reopened and you can continue playing. Timeouts apply to all accounts opened on all Mansion Group websites, but can take up to 48 hours to take effect for all brands.

(d) Self-exclusion – If you wish to restrict your play, you can do so by following our self-exclusion process. Upon completion of this process, we will close your account and refund your outstanding balance. Any outstanding bets that have already been placed will remain open and settled in accordance with our betting rules. You can close your account or self-exclude for a period of six months to five years. If you choose to self-exclude, your account cannot be opened or used during the self-exclusion period. During the exclusion period, we will use our best efforts to exclude you from the rates. However, you must not attempt to place bets with us, and we cannot be held responsible for any subsequent consequences or losses (whatever they may be) that you may suffer or suffer if you continue to gamble through additional accounts in which you have changed any of your registration information. or you provide misleading, inaccurate or incomplete information or otherwise attempt to circumvent the self-exclusion. Any winnings received on an account that violates the self-exclusion agreement will not be processed, additional funds will be forfeited and the total amount deposited will be refunded to the original payment method used. We will not reopen any self-excluded accounts, but after the exclusion period, you can call us to open your account. We will provide you with a 24-hour cooling off period during which you can keep the exception in effect.

12.3 For more information on our gambling management tools, time-outs and self-exclusion, please visit our Responsible Gaming page.

12.4 Our Responsible Gaming page also contains instructions on how to prevent minors from accessing the Services.

13. DEPOSITS

13.1 Please visit our deposits page for details on how to make deposits.

14. CONCLUSION

14.1 Please see our Withdrawal Policy for information on your withdrawals.

15. ACCEPTANCE OF BETS AND WINS

Accepting and deactivating bets

15.1 Bets will be placed correctly if your username and password have been entered correctly, provided that you have sufficient funds in your player account.

15.2 You are solely responsible for the correctness of the information on your bets. Once your bet has been accepted and accepted by Mansion, it cannot be withdrawn, canceled or changed.

15.3 CasinoRaja only accepts online bets. Bets are not accepted in any other form. If such a request is received, the bet will be void, win or lose.

15.4 The bet will be considered valid and accepted by Mansion after the bet has been selected and you press the button to confirm the bet. The details of the bet / result will be available and displayed on the screen in the history section of the player’s account.

15.5. All bets are logged and written to the transaction log database.

15.6 The minimum stake is £ 0.10. On the other hand, the maximum bet amount is not fixed, but is set by our trading team depending on the selected betting market among other factors.

15.7. Bid requests will be successfully registered in Mansion after selecting a bid and clicking the bid confirmation button. However, we do not make any guarantees that any bet within the limit or exceeding the limit will be accepted as valid. The details of the bet / result will be available and displayed on the screen in the history section of the player’s account.

15.8 With respect to any bet, Mansion’s decision is final. If you would like to challenge our decision, please see our grievance procedure at paragraph 17.

15.9. Bets (except for Live bets) are accepted before the announced start time of the event. If the bet was accepted unintentionally, which includes an event after the actual or announced start time, if it is not a live betting event, the match / bet will be considered not participating.

15.10. You acknowledge that our Random Number Generator (RNG) will detect shuffling and dealing, game outcomes, and other randomly generated processes that are part of our Services. You agree that the RNG result is final.

15.11 Casinoraja.in offers you the opportunity to bet on a variety of sporting events around the world, and while we make every effort to ensure that all live betting information is accurate, there may be situations where such information is incorrect due to delays or otherwise. When checking real-time betting odds, real-time start times or any other real-time event markets, please be aware that such information is provided as a guide only and we are not responsible for the outcome of any possible inaccuracies. The customer is solely responsible for checking the accuracy of such information at the time of publication.

15.12 In the event of an interrupted or interrupted game: if a clear error or error occurs or an incorrect participant is specified for an event, all bets placed on that event will be void. In the event of any malfunction of the CASINORAJA Software or websites, CASINORAJA reserves the right to void all bets made.

Winnings

15.13 Your winnings do not include your stake. Please note that for sports betting, the maximum payout per calendar day for all sports and markets is £ 100,000.

15.14 Casinoraja.in reserves the right to void any bet that may have been accepted when there were insufficient funds in the account to cover the bet. If there is insufficient funds in the account as a result of a deposit that was canceled by the payment processor, CasinoRaja.in reserves the right to cancel any bet that may have been retrospectively accepted.

15.15 All winnings will be credited to your player account. If any funds are credited to your Player Account in error, Mansion reserves the right to delete such funds and cancel any transactions associated with such funds, either at that time or retroactively.

15.16. You are solely responsible for any taxes and fees that may apply to your winnings under any applicable law.

15.17 If any match has been interrupted due to injury, bad weather, crowd problems, etc. All bets that have already settled before the termination will stand. For example: if a football match is interrupted in the second half, all bets on the first half stand. Moreover, if a goal was scored, the market that scored the first goal will remain in effect, but the last bets and bets at any time will be void. For tennis: if a player is eliminated from the game after being injured in the 3rd set, all bets on winning the 1st and 2nd sets stand.

15.18 Multiple bets combining different outcomes within one event are not accepted if the outcome of one affects or depends on the other. If such a bet is placed in error, it will be canceled upon detection.

15.19 Casinoraja.in reserves the right to refuse payment and declare bets on an event void if we have evidence that the following has happened: (i) the integrity of the event has been questioned or (ii) a falsified match has occurred. Evidence may be based on the size, volume or structure of bets placed on Casinoraja.in through any or all of our betting channels.

15.20. Casinoraja reserves the right to refuse, in whole or in part, any wager request in accordance with the Terms and Conditions governing your participation in our services, at our discretion. Individual rate requests may be reviewed and an alternative price or rate may be offered at our discretion. Mansion’s decision is final for any bet. If you would like to challenge our decision, please see our complaint procedure at clause 18.

15.21 If we have reason to believe that a bet has been placed after the outcome of the event becomes known or after the selected participant or team has obtained a material advantage (for example, a goal is scored, sending off, etc.), We reserve the right void the bet, win or lose.

15.22 Casinoraja reserves the right to cancel any bets by customers that make money on an event in which they participate, directly or indirectly, as participants, referee, coach, etc.

15.23 In the unlikely event of a systemic or manual human error leading to an apparently or sensibly incorrect market for bets, or when bets are being accepted at a price that is materially different from the price available in the general market, or clearly incorrect given the possibility of an event occurring at the time when a bid has been made. We reserve the right to correct such apparent error by canceling the applicable rates.

15.24. The number of bets can be considered as a single one if the Client places several copies of the same bet. In this case, all bets may be void, except for the first bet placed. Several bets containing the same selection can be considered as one. In this case, all bets may be void, except for the first bet placed. An example would be a case where one particular selection is repeatedly included in multiple bets, including other short price options.

15.25. The official result is final for calculation purposes, unless otherwise specified in special rules. Podium position in Grand Prix races, medal ceremony in athletics and any similar official ceremony or presentation in other sports must be considered an official result.

15.26 Winnings will be credited to the client’s account upon confirmation of the final official result.

15.27 The maximum winnings from a single spin / bet at a casino is USD / EUR 500,000 excluding jackpot winnings.

16. BONUS POLICY

16.1 Please see our General Bonus Terms and Conditions for information on bonuses and promotions.

17. CLIENTS COMPLAINTS AND DISPUTES

17.1 Mansion takes player complaints seriously.

Making a complaint – first level

17.2 If you have a complaint or are having difficulty with the Services, you can file a complaint with customer support. Please visit our Contact Us page to find out how to contact us.

17.3 Any complaints or claims of any nature, including regarding the Player Account (gameplay, transactions or other issues) or the Player Account balance, must be communicated to us as soon as possible by contacting our customer service, but no later than, than 6 months later. after the problem occurred.

17.4 Mansion undertakes to respond to complainants with the results of an investigation within one month from the date of filing a complaint and will strive to provide prompt resolution to any problems encountered.

Complaint Direction – Level Two

17.5 If, for any reason, you are not satisfied with how Mansion has resolved your complaint, you may decide to refer the matter to a dispute resolution service.

17.6 The player’s car is sending its complaints to the Gibraltar Gambling Commission for review. Use the following link to file a complaint with the Gibraltar Gambling Commission: https: //www.gib Gibraltar.gov.gi/finance-gaming-and-regulations/gambling-commissioners-advice-complainants.

17.7 Alternatively, you can use the Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr/) to file a complaint.

17.8 If a Player files a complaint or a claim in accordance with clauses 17.5-17.7, Mansion reserves the right at any time, without prior notice and without prejudice to any subsequent legal proceedings, to close the Player’s Account, deny access to all or part of the Service, and, in particular, refusal to accept a bet or transaction or withdraw promotional offers from Mansion pending completion of any proceedings.

18. CLOSURE AND SUSPENSION OF A PLAYER’S ACCOUNT

Closing your player account

18.1 You can close your player account at any time. Please contact customer support by email, phone or live chat to request the closure of a player’s account. Players will be notified (immediately in the case of inquiries by phone or chat, or by email response if requested by email) that the Account has been closed. Until notification is received, the Account will remain open and the Player will be responsible for any activity that occurs in the Account during this time.

18.2 After you close your Player Account, subject to any other conditions, you may withdraw your balance in accordance with your Withdrawal Policy.

Blocking your player account

18.3 Without limiting our ability to rely on other remedies that may be available to Mansion, Mansion reserves the right to close or suspend your Player Account and / or void any related bets and / or withhold any amounts in your Player Account by discretion, if we have reason to believe that:

18.3.1 you have more than one player account on the website;

18.3.2 you provided incorrect personal data when registering a Player Account or provided personal data belonging to another person;

18.3.3 the name on your Player Account does not match the name on the credit or debit card or other payment accounts used for bets and deposits at Mansion;

18.3.4. You are under the age of majority to participate in gambling in your jurisdiction;

18.3.5 you have allowed, knowingly or unintentionally, another person to use your Player Account, or you have otherwise misused your Player Account;

18.3.6 you have played in tandem with other players in a club, group, etc., or placed bets in an agreed manner with other players using the same selections;

18.3.7 Mansion receives a “chargeback” and / or “refund” notification through the deposit mechanism used in your Player Account;

18.3.8 you are convicted of conspiracy, cheating, money laundering or any type of fraudulent activity;

18.3.9 it is found that you have used or have used a system (including machines, computers, software or other automated systems such as bots, etc.) designed specifically to defeat the gaming system in the Services, or have used betting methods to seek bypass the standard casino advantage in games on the Services;

18.3.10 you are not acting on your own behalf or otherwise in cooperation with others, or engaging in illegal or fraudulent activity while interacting with the Services;

18.3.11 you have breached any of these Terms and Conditions;

18.3.12. Your actions are detrimental to the conduct of our business;

18.3.13 you admit that you are suffering, or we reasonably believe that you are suffering from a gambling problem;

18.3.14. Any interaction with the Services is illegal;

18.3.15 we are unable to verify your registered address or contact telephone number;

18.3.16 there has been a promotion abuse; bonuses or any other offers we promote;

18.3.17 The mansion is obliged to do so by law;

18.3.18 a dispute continues between Mansion and the player;

18.3.19. You are designated as a politically exposed person or are included in the sanctions list;

18.4 Immediately upon termination of this Agreement, either party will refund the amount to your Player Account, subject to any withdrawal fees.

18.5 All information collected during the registration process is retained even after the player’s Account is closed. This information is held for regulatory purposes, to prevent fraud and money laundering. Mansion reserves the right to cooperate fully with law enforcement and judicial authorities, as well as with any other official bodies, when investigating illegal activities on the Site.

18.6 Upon termination of your account, you agree and acknowledge that your rights to use the Website or Services will terminate immediately.

18.7 Your only remedy in the event that we close your Account for any reason related to clauses 18.3.1 – 18.3.19 will be to refund any undisputed Player Account balance you may have, and we will not bear any additional responsibility.

19. HOUSEHOLD ACCOUNTS

19.1 “Inactive” player accounts are player accounts that you do not have access to and that are used for real money betting for any consecutive 180 days.

19.2 Once your player account is deemed inactive, we will be entitled to charge you an administration fee equivalent to 5% of your total account balance (the “Administration Fee”). The minimum withholding amount is USD 15 or its equivalent in another currency, and the maximum withholding amount is USD 500 or its equivalent in another currency. We will deduct an administration fee from your player account balance every thirty (30) days from the time your account becomes inactive. You will be sent 30 days written notice by email that your account will become inactive and an administration fee will be charged.

19.3 We will no longer withhold the administration fee from your player account if your player account is reactivated after you place a bet.

19.4 As soon as your Player Account reaches zero and / or becomes negative as a result of withholding the administration fee, your Player Account will be closed.

19.5. Even if you do not choose to reactivate your Player Account, you can contact Customer Service at any time to request a refund of your balance.

19.6 If your player account remains inactive and you do not access or use it for real money betting for any consecutive period of 180 days from the date of the inactive state, and if your account also has a balance, we we will continue to contact you to return any remaining funds. If this is not possible, then the remaining balance on that Account will be deleted at the end of this additional period, for a total of 1 year, from the date of transition to the Inactive state and the closing of the Account.

20. REFUND

20.1 By accepting these Terms and Conditions, you agree to indemnify us, protect us and hold Mansion, each Mansion Group company or their representatives, upon request, in respect of any claim, damage, loss (direct or indirect), loss of reputation. loss of profits, costs or expenses incurred by Mansion, any Mansion Group company or their representatives, including but not limited to all legal costs in relation to:

20.1.1 any violation by you of these Terms, the rights of third parties, or any law or regulation;

20.1.2 your access to the Website;

20.1.3 Bets or any other use of the Services (by you or another person);

20.1.4 downloading and installing the Software on any Devices;

20.1.5 any action / litigation, claim, demand or complaint filed by a third party against Mansion or any Mansion Group company as a result of any violation by you of these Terms and / or any relevant laws or rights of third parties;

20.1.6 your fraud or illegal activity

21. INTELLECTUAL PROPERTY RIGHTS

21.1 All rights, trademarks, patents and other intellectual property rights in any material or content (including but not limited to software, data, applications, information, text, photographs, music, sounds, video, graphics, logos, symbols, images and other materials or moving images) contained on the Site (“Content”) are owned by Mansion or have been provided to us by rights holders as part of the Service. Use of such Content and associated intellectual property rights is prohibited without the prior written consent and explicit consent of the owner. All rights reserved.

21.2 In particular, with regard to the Content (in whole or in part), the Player is prohibited from engaging in prohibited activities listed below (collectively, “Prohibited Activities”):

21.2.1 Selling, transferring, renting or subcontracting Content;

21.2.2 Modify, edit, modify, adapt or restructure the Content in any way;

21.2.3 Copy, distribute, execute or attempt to access the source code of the Content for any purpose;

21.2.4. Use the Website for any illegal or illegal purpose or in any way in violation of these Terms and Conditions.

21.3 If the Player commits a Prohibited Action, the Player is fully responsible for all losses, costs and expenses associated with this.

21.4 The Player may copy the Content in an unaltered form for personal use on his personal computer, mobile phone or other access device, if and to the extent that such a copy is required for the proper use of the Services.

21.5 The Player must immediately inform Mansion if he is aware of any unauthorized use or copying of any Content or any part of the Website, or any unauthorized access to any site or other unauthorized activity, including but not limited to any Prohibited Act related to Services of any individual or legal entity. The player agrees to provide Mansion with all assistance necessary for any search for Mansion conducted in accordance with the information the player provides to Mansion.

22. DISCLAIMER OF WARRANTY

22.1 You acknowledge that you have chosen to use the Services voluntarily, at your own risk and discretion.

22.2 Mansion offers the Services “as is” without any warranties, representations, obligations or representations of any kind, express or implied, legal or otherwise.

22.3 Mansion hereby excludes all terms, conditions and warranties, express or implied, including, but not limited to, implied warranties, commercial terms and / or questions of satisfactory quality, ability and adaptability for a specific purpose, completion or accuracy of the service and a statement of non-compliance with governing rules and laws.

22.4 You are responsible for protecting your system from all computer viruses and Mansion will under no circumstances be held liable for any losses incurred in connection with any viruses. In the event that viruses are detected in our systems, we reserve the right to suspend the provision of the Services.

22.5 We do not guarantee that:

22.5.1 Services are completely secure and free from errors;

22.5.2 Services are regularly updated;

22.5.3. Any defects in the Services are regularly corrected;

22.5.4. Access to the Services will be uninterrupted;

22.5.5. The Services are free of viruses or bugs;

22.5.6 The Services will operate continuously;

22.5.7. That the Services are eligible;

22.5.8. That the materials on the Website or obtained through the Website, including coincidence results, are adequate and reliable.

22.6 Mansion is not responsible for any acts or omissions of an internet service provider or any other third party, including those with whom you may have entered into an agreement in order to have access to the Services. In the event of a legal proceeding between you and the Internet Service Provider, Mansion cannot be a party to the claim and such claim does not in any way affect the Player’s obligations under this contract.

22.7 In the event of errors related to the generation or transmission of any result, bet settlement or other element of the Services, including the random number generators used in certain games on the Services, we shall not be liable to you as a result of any such errors and Mansion reserves the right void all bets on the affected games and your bet will be refunded.

22.8 Nothing in these Terms will exclude or limit Mansion’s liability in any way prohibited by applicable laws.

23. LIMITATION OF LIABILITY

23.1 Nothing in these Terms is intended to:

23.1.1 exclude or limit our liability for fraud, death or personal injury resulting from our negligence; or

23.1.2 restrict your statutory rights (statutory rights include, for example, that we will provide our Services in a reasonable manner and within a reasonable time frame).

23.2 Except for clause 23.1 above and excluding any winnings lawfully owed to you under these Terms, our maximum liability to you in respect of any single incident or series of related incidents is limited to the greater of the following:

23.2.1. If such liability relates to a specific Bet, the value of such Bet paid by you;

23.2.2. If such liability relates to the misuse of funds in your Player Account, the amount that was lost or misplaced; or

23.2.3 ten thousand pounds (10,000 pounds sterling).

23.3 Subject to clauses 23.1 and 23.2, we are not liable for any loss to you or a third party that could not be reasonably expected at the time of your registration or at the time of entering into a transaction for the Services, such as any loss of income, business or profit or any information that is lost or damaged, including but not limited to any damage or loss incurred by you as a result of:

23.3.1 any use of our Services in violation of these Terms (including any use of our Services for commercial or business purposes);

23.3.2 failures caused by the equipment you use to access our Services, Website, call center or mobile applications, or failures in any network (including failures of your Internet service provider);

23.3.3 any incomplete, illegible, lost or delayed transactions (including as a result of a technical failure);

23.3.4 damage to your equipment (for example, a desktop computer, laptop, TV, mobile phone, smartphone, tablet, game console or other device with an Internet connection) or for any loss or damage to data as a result of your use of our Website, Services or mobile device. applications (and we cannot and do not guarantee that any files you download are free of viruses, infection, or destructive functions);

23.3.5 the accuracy, completeness or timeliness of any information services provided by us or by third parties (including but not limited to prices, participants, times, results, current results or general statistics);

23.3.6 any losses incurred as a result of misuse or misuse of your Player Account or our Services;

23.3.7. Any refusal on our part to interact with you if we have concerns about your activities;

23.3.8 any event beyond our control or cases of force majeure;

23.3.9 if we close or suspend your account in accordance with these Terms;

23.3.10 your use or your use of the Services, Content or any link on the Website by third parties;

23.3.11 any change, suspension or interruption of the Services; or

23.3.12. For improper functioning of the Services.

23.4 In the event that any malfunction results in a profit, whether collected or credited to your player account, Mansion reserves the right to claim all benefits that you may have received as a result of one of these failures, and you You will be obliged to immediately reimburse Mansion for the amount collected and report the defect to Mansion. Mansion reserves the right, in its sole discretion, to directly deduct an amount equal to what you may have received in error from your Player Account.

23.5. You acknowledge that you will not have any claims against representatives of any Mansion Group in relation to your use of the Services.

24. APPLICABLE LAW / JURISDICTION

24.1 This Agreement, its interpretation and execution, and all other legal relationships between the parties to this contract shall be governed by the laws of Gibraltar.

24.2 You hereby unconditionally submit to the non-exclusive jurisdiction of the Gibraltar courts, provided that such representation does not affect Mansion’s right to take such legal action or proceedings in any other jurisdiction, and the acceptance of such legal action or proceedings in any jurisdiction prevents Mansion from taking such action. or proceedings in any other jurisdiction.

25. VIOLATION OF THESE TERMS

25.1 Mansion reserves the right to use all remedies available by law and in fairness in relation to a violation of these Terms and Conditions.

26. LINKS TO EXTERNAL WEBSITES

26.1. The Website may contain links to external websites outside of the Website that are not supported by Mansion. Links to external websites are provided for your convenience only and Mansion is not responsible and does not undertake to guarantee that the content of such links is accurate, current, or maintained.

26.2 Mansion does not endorse, endorse, or make any representations or warranties regarding the content or privacy policies of external websites, any products or services that may be advertised, sold or otherwise provided on such external websites.

26.3 Mansion will not be liable by contract, tort, negligence or otherwise for any loss or damage arising out of or in any way related to your use of any link to external websites provided on the Website.

26.4 Unless expressly stated otherwise, Mansion can under no circumstances be deemed to be associated with or associated with any statements, opinions, trade or service marks, logos, icons or other devices appearing on external websites, or any products or services that may be advertised, sold or otherwise made available on external websites, or with the operators or owners of external websites, or with any person who may be associated with any external websites in any way.

27. GENERAL PROVISIONS

27.1 Mansion’s failure to exercise its rights under these Terms does not constitute a general waiver of those rights.

27.2 If any part of this Agreement is held invalid or unenforceable, the invalid or unenforceable provision will be deemed to have been replaced by a valid, enforceable provision that most closely reflects the intent of the original provision, and the remainder of this Agreement will continue to apply. full effect.

27.3 This Agreement and any documents referred to therein constitute the entire agreement between Mansion and you and supersede any prior agreements, understandings or understandings, whether oral or written. Each of us acknowledges that we have not relied on any statements, commitments or promises made to others or implied from anything said or written in the course of negotiations between us, except as expressly stated in this Agreement.